If you've got a child who still uses a car seat, you may want to check it.
Graco is recalling nearly 3.8 million car safety seats because children can get trapped by buckles that may not unlatch. But the company has drawn the ire of federal safety regulators who say the recall should include another 1.8 million rear-facing car seats designed for infants.
The recall covers 11 models made from 2009 through 2013 by Graco Children's Products Inc. of Atlanta.
Toddler Convertible Car Seats:
Classic Ride 50
My Ride 65
My Ride 70,
My Ride 65 with Safety Surround
My Size 70
Head Wise 70
Harnessed Booster Seats:
NHTSA says Graco should also recall an additional 1.8 million rear-facing infant seats with similar latches. Graco isn't recalling those seats, but will provide replacement buckles to those who request them. Those seats are:
Infant Safe Seat-Step 1
Snugride Click Connect 40
Graco is offering replacement harness buckles to affected customers at no cost. To receive your replacement buckle, contact Graco customer service at 800-345-4109 during normal business hours or email@example.com.
It's the fourth-largest child seat recall in U.S. history, according to the National Highway Traffic Safety Administration, the government's road safety watchdog.
The agency warned that the problem could make it "difficult to remove the child from the restraint, increasing the risk of injury in the event of a vehicle crash, fire or other emergency."
NHTSA also criticized Graco in a sternly-worded letter dated Tuesday, saying the recall excludes seven infant car seat models with the same buckles. Both the company and NHTSA have received complaints about stuck buckles on the infant seats, the agency said.
"Some of these consumers have had no choice but to resort to the extreme measure of cutting the harness straps to remove their child from the car seat," the NHTSA letter said.
The agency wants Graco to identify the total number of seats that potentially have the defect and explain why it excluded the infant seats. NHTSA, which began investigating the seats in October of 2012, said the investigation remains open. The agency said it could hold a public hearing and require Graco to add the infant seats.
Graco, a division of Atlanta-based Newell Rubbermaid, told The Associated Press that its tests found that food or beverages can make the harness buckles in the children's seats sticky and harder to use over time.
Rear-facing infant seats aren't being recalled because infants don't get food or drinks on their seats, Graco spokeswoman Ashley Mowrey said. But Mowrey said Graco will send replacement buckles to owners of infant seats upon request.
Mowrey said the company has issued cleaning tips for the buckles, and began sending replacement buckles to owners last summer. Graco is also sending instructions for how to replace the buckles and posting a video on its website to show parents how to replace them.
In documents sent to NHTSA, Graco estimated that less than 1 percent of the seats involved in the recall have had buckles that were stuck or difficult to unlatch.
Mowrey said there have been no reported injuries due to the defect.
Parents should check seat buckles and contact Graco for a free replacement, NHTSA said. The agency also said people should get another safety seat for their children until their Graco seat is fixed.
NHTSA, in the letter to Graco, also accused the company of soft-pedaling the recall with "incomplete and misleading" documents that will be seen by consumers. The agency threatened civil penalties and said that Graco should delete from its documents "any statements that may lead the public to discount the seriousness of the safety risk presented by this defect."
In addition, NHTSA said that last month, it started investigating four models of Evenflo child safety seats, which have a design similar to the recalled Graco seats and may use buckles made by the same manufacturer, AmSafe Commercial Products Inc. of Elkhart, Indiana.
"NHTSA is also in contact with AmSafe to identify any additional child seat manufacturers that use harness buckles of the same or similar design," NHTSA's statement said.
NHTSA, in documents filed last year, said it received 80 complaints about the seats.
In one complaint from October of 2011, a parent wrote that they tried to get a 20-month-old boy out of a My Ride seat, but the center release button on the buckle couldn't be depressed. The parent was able to loosen the straps from the rear of the seat enough to free the child.
"My biggest concern is that if this happens during an emergency, where we need to get him out quickly, we won't be able to without cutting the belt material," the parent wrote.
Two months before that, a family with a Graco MyRide 65 car seat told NHTSA that Graco wouldn't replace a sticking buckle on their car seat, but offered them $40 toward a replacement seat.
NHTSA does not identify people who file complaints to the agency, but it posts complaints on its website.